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Client Solutions Manager

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Client Solutions Manager
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The Client Solutions Manager for Meta is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to build and manage key relationships, serve as a consultative product expert, and lead media planning, strategy and measurement to some of our highly performance-driven top clients in the Danish Retail and eCommerce portfolio. With a passion for the online marketing world and tech, this role is responsible for building execution and functional partnerships that deliver on our client’s business objectives, whilst driving growth in innovative ways. Being comfortable with using data sets and analytics to detect performance patterns and translating them into comprehensive solutions and strategies is key to being successful in this role. Success in this position requires the ability to build consultative client relationships, excel at working with internal cross-functional partners, thriving in a dynamic, team-focused environment delivering against tight deadlines. This position is based in either our Copenhagen or Stockholm office.
Client Solutions Manager Responsibilities
  • Account management
  • Managing a portfolio of sophisticated top-accounts from the Danish Retail sector, whilst contributing to grow them strategically as their Meta consultant, and meeting demanding quarterly revenue, growth, and solutions adoption goals.
  • Marketing Solutions Expert
  • In partnership with the Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
  • Using data and insights to guide the strategy and implementation of Meta's solutions
  • Serving as external product consultant educating clients and agencies on product solutions and driving product adoption
  • Media Strategy
  • Working and collaborate with diverse groups of internal cross functional teams
  • Guiding the media, creative and measurement strategy, planning, and implementation of campaigns to deliver against KPIs
  • Outlining and oversee measurement strategy, tracking, and results delivery
  • Identifying optimization opportunities for improving Meta campaigns performance
  • Project managing internal operations and complex work streams
  • Overseeing internal account operations (e.g. troubleshooting issues, account set up, etc).
Minimum Qualifications
  • Demonstrated experience in successfully managing and growing a portfolio of clients/accounts within the online retail sector, and a proven track record of overachieving on revenue, growth and solution adoptions goals.
  • Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM).
  • Effective and creative problem solving and decision making skills, and the curiosity and hunger to learn in an ambiguous environment.
  • 5 years experience working within retail or e-commerce sector with marketing
  • Being comfortable with using data sets and analytics to detect performance patterns and translating them into comprehensive solutions and actionable insights.
  • Being confident in presenting these insights and solutions to external clients.
  • Experience working directly with marketing, media and/or consulting companies having demonstrated leadership experience, preferred.
  • Experience working effectively with cross-functional teams such as product marketing, measurement, creative or engineering
  • Proven track record of delivering on quota and obtaining positive reviews.
  • Ability to manage complex work streams while maintaining strict attention to details.
  • Ability to communicate, collaborate and work effectively in a team
  • Ability to travel as needed for client and agency meetings
  • Strong business level English and fluency in either Danish or Swedish
Preferred Qualifications
  • BA/BS degree preferred.
  • Advanced Excel skills, experience working with data visualization tools, basic understanding of SQL.
Locations
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
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