Account Manager, Mid Market

Account Manager, Mid Market
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The Account Management team, part of the Small & Medium Business Group, is dedicated to aiding the growth of small and medium-sized businesses by optimizing their advertising strategies across Meta's suite of apps and services. Account Managers play a crucial role in driving sales and supporting clients to achieve business outcomes on Meta through expert consultation, relationship management. and a strong analytics and product knowledge, deal candidates are expected to forge deep connections with clients and maintain effective internal relationships with cross-functional teams. They should be adept at driving marketing strategies and hands-on with executing tactics. This role demands a profound understanding of both brand and performance marketing, aiming to boost revenue and foster customized learning and long-term partnerships. Success in this role hinges on outstanding consultative sales, coaching, and client service skills, coupled with a readiness to innovate. Candidates should excel in a team-oriented and dynamic environment, possess superior analytical skills, and be proficient in navigating complex challenges, offering solutions, and using data to challenge conventional approaches. The capability to travel and thrive in a dynamic, fast-paced environment is also essential.
Account Manager, Mid Market Responsibilities
  • Provide dedicated account management to advertisers
  • Demonstrate a commitment to consultative sales in service of advertiser goals
  • Boost revenue and increase product adoption through achieving client objectives
  • Become proficient in Meta's solutions tailored for businesses of all sizes and swiftly adapt recommendations to meet diverse advertiser requirements
  • Develop and execute strategic plans to drive transformational advertiser growth
  • Develop and implement programs to improve the advertiser/agency experience
  • Overlook account operations, including troubleshooting and escalations, to ensure prompt and effective resolution.
  • Work cross-functionally within sales and other Meta organizations to drive revenue and increase customer satisfaction
  • Work on Initiatives with limited and defined scope and execute independently
  • Build and continue to refine your point of view on Meta products through regular self-education and discovery
  • Lead external client education and consultations on existing best practices and future product solutions, in partnership with internal functional teams
  • Prioritize client and team time and travel for external and Internal meetings as needed
Minimum Qualifications
  • BA/BS degree or Meta Social Media Marketing Professional Certification
  • 5+ years of experience in account management, brand/performance marketing, digital marketing, sales, or consulting
  • Experience cultivating client relationships
  • Expertise in analyzing data from various sources, both quantitative and qualitative, and presenting it clearly and concisely
  • Skill in developing actionable insights and storytelling through data
  • Experience in collaborating, communicating, and influencing across a diverse set of cross-functional teams.
Preferred Qualifications
  • Experience B2B clients
  • Experience influencing C-level executives to build effective and impactful relationships
  • Experience prioritizing and managing tasks within a fast paced environment
  • Experience across Meta’s full suite of advertising solutions
  • Proficiency in business case modeling and assessing market/opportunity size
For those who live in or expect to work from California if hired for this position, please click here for additional information.
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About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
$85,000/year to $126,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
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Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
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