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Meta is seeking an ambitious, customer centric, tech-savvy and relationship-obsessed Client Partner with a passion for strategic planning, operational rigor, retail & eComm industry and with a track record of exemplary execution. As Client Partner, you will play a pivotal role in developing deep collaboration with external clients and agency partners, selling through a shared strategic vision and the ability to rally your internal team and cross functional partners in measurement, creative, engineering, marketing and product to solve for business challenges and find opportunities.
With a deep understanding of the holistic customer journey, this role will be expected to problem-solve and lead complex, undefined work-streams and opportunities, as well as influence multiple stakeholders, corporations and matrix organizations with an entrepreneurial mindset. Success in this position will consist of driving meaningful revenue growth, influencing C-Levels, selling with a consultative approach, driving technical implementations, leading critical internal work streams and thriving in a dynamic environment.
The ideal candidate will have experience in a constantly changing sales environment and be able to problem solve with limited oversight, using a growth mindset. You will have demonstrated experience and measurable success in digital and omnichannel sales, and be able to easily navigate C-level and senior management stakeholders, as well as their agency counterparts.
This position is based in our London office, travel may be required based on client locations and needs.
Role closes 25th October 202
Client Partner, Retail & eComm Responsibilities
- Set the strategy, accurately forecast, and deliver impact across your portfolio of advertisers
- Strengthen senior-level relationships with a focus on driving revenue, advertiser education and advertiser satisfaction
- Reach and exceed sales quotas while contributing to overall vertical and team goals
- Develop and drive strategic account plans and workstreams for business evolution and growth using data backed insights and platform understanding
- Accurately and effectively manage sales pipeline in order to prioritize business opportunities and resources, predict future sales revenue and share of wallet by analysing the pipeline, external market conditions, client budgets and annual plans
- Clearly communicate the progress of monthly / quarterly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly
- Activate cross-functional teams internally to meet your clients' business objectives
- Drive operational excellence in managing your book of business
- Anticipate industry, consumer, and partner-specific trends to influence Meta's future business strategies
- Lead initiatives that scale beyond your direct team to support other verticals and regions globally
- Create and deliver consultative and persuasive sales presentations using industry knowledge, market trends and Meta marketing solutions. Crafts & delivers data-driven narratives that rallies stakeholders towards a common plan & goal
- Exhibit executive presence and confidence in presenting Meta to C-suite executives
- Serve as an industry thought leader in order to drive vertical and client success leveraging Meta’s ongoing product and technology developments
Minimum Qualifications
- 10+ years of experience working in sales, advertising, digital media and/or Retail/eComm
- Excellent communication and presentation skills at all levels of an organization
- Business & Financial Acumen: understand the client’s business, industry, competition, company priorities and marketing budget, define success metrics and set goals for joint partnership objectives
- Influence, internal & external: experience collaborating, communicating and influencing a diverse set of cross-functional teams.
- Strong analytical skills, with the ability to craft and deliver powerful stories using data
- Ability to structure, negotiate, and maintain significant and complex strategic relationships
- Ability to thrive in a dynamic, collaborative, fast-moving and ambiguous environment
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About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
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Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
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