Client Solutions Manager, Retail (Omnichannel) - 12 months contract

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Hamburg, Germany

We are seeking a strategic and analytical Client Solutions Manager to join our DACH Retail vertical team, focusing on omnichannel retail clients. As a CSM, you will build and manage key relationships, serve as a consultative product expert, and lead media planning, strategy, and measurement for top clients in the DACH omnichannel portfolio. With a passion for marketing, you will drive growth and innovation across the full marketing funnel. This position is a 12 months contract.

Client Solutions Manager, Retail (Omnichannel) - 12 months contract Responsibilities

Meta full funnel marketing solutions expert: serve as external product consultant educating clients and agencies on product solutions and driving product adoption

Identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners

Advise clients on media and creative strategy, planning, measurement and optimization of campaigns to deliver against key performance indicators

Use data and insights to guide strategy and implementation of Meta solutions against client's marketing objectives

Work and collaborate with a diverse group of internal cross-functional teams, managing complex workstreams

Drive product innovation with internal teams & partners based upon market trend and emerging needs of clients

Manage internal account operations (delivery, troubleshooting, optimization opportunities)

Minimum Qualifications

Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends (full funnel)

Effective and creative problem solving and decision making skills, curiosity to learn in an ambiguous environment

Ability to communicate, collaborate and work effectively in a team

Experience working effectively in complex work streams with cross-functional teams and all levels of management

Business level English & German required

Preferred Qualifications

Full funnel & Retail background

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About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Equal Employment Opportunity and Affirmative Action

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.