Create Career Profile
You can create a Career Profile to get job suggestions, prepare for the interview process, and more.
Create Career ProfileAlready have a Career Profile?
Log in
Advertising TechnologyAR and VRArtificial IntelligenceBusiness Development and PartnershipsCommunications and Public PolicyCreativeData and AnalyticsDesign and User ExperienceEnterprise EngineeringGlobal OperationsInfrastructureLegal, Finance, Facilities and AdministrationPeople and RecruitingProduct ManagementResearchSales and MarketingSecuritySoftware EngineeringTechnical Program ManagementFacebookInstagramMessengerMeta QuestWhatsAppWorkplaceProduction EngineeringPrivacyData Centers
The Client Solutions Manager (CSM) for Meta's Global Business Group believes the future of marketing is identity-based, data-driven and grounded in measurable, proven business results. The CSM is an enthusiastic Facebook/Instagram solutions expert and master problem solving that puts the customer at the core of everything they do. This is an outstanding opportunity to build and manage key relationships, serve as a consultative product consultation, and lead media planning, branding strategy and measurement to our CPG clients. In partnership with the Client Partner, this role is responsible for building executional and functional partnerships, using data and analytics to build comprehensive solutions for our customers, and driving revenue by negotiating and optimizing opportunities that deliver on client’s business objectives. Success in this position requires strong consultative sales and analytical skills, a focus on client service, excel at working with internal cross-functional partners, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. This position is based at our Tokyo Office.
Client Solutions Manager, CPG, Japan Responsibilities
- In partnership with Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our customers
- Serve as external solution consultant educating clients and agencies on our products and best practices, and ultimately grow existing business partnership
- Analyze data and insights to guide strategy and implementation of Facebook/Instagram solutions
- Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
- Work and collaborate with diverse group of internal cross functional teams
- Guide branding strategy, media planning, and implementation of campaigns to deliver against KPIs with quality PDCA cyecles
- Outline and oversee measurement strategy, tracking, and results delivery
- Identify optimization opportunities for improving performance by managing projects on complex work streams
- Oversee internal account operations (e.g. troubleshooting issues, account set up, etc.)
Minimum Qualifications
- 5+ years’ experience working directly with marketing, media planning, consulting with track record of problem solving and thought leadership
- Quantitative thinker with analyzing datasets and delivering actionable insights
- Effective and creative problem solving and decision making skills
- Experience working effectively with XFN teams and ability to influence key stakeholders
- Proven track record of delivering on quota and obtaining positive reviews
- Ability to manage complex work streams while maintaining strict attention to details
- High level of communication with ability to confidently present ideas
- Fluency in Japanese and communicating in business level English required
- Ability to travel as needed
Preferred Qualifications
- Extensive experience as a Facebook/Instagram user and familiarity with Meta's ad products
- BA/BS degree preferred
Locations
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
Related Job Openings
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
Let us know you're interested.
Share your resume or LinkedIn profile with our recruiting team and create personalized job alerts.
© Meta 2024
Our policies
More resources