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Meta is seeking a Benefits Operations Specialist to assist in supporting the company’s various benefits programs Internationally. The person in this role will make an impact supporting the implementation of program and systems changes and manage the day-to-day operations and vendor management for benefit programs.
This role is based in Singapore and will lead projects, process improvement, metrics, and ensure a high touch employee experience. The person in this role will partner closely with the Benefits, Legal, People Tools, Payroll, and HRBP teams.
This is a full time role based in our Singapore office.
Benefits Operations Program Manager Responsibilities
- Review programs for opportunities to automate, increase efficiencies and outsource. Benefits Manager to operationalize new global and regional programs
- Represent the Benefits team as a subject matter expert in a specific area. Drive benefits process improvement activities, including process design, documentation, and training
- Using data, identify opportunities to improve existing and build scalable processes, leveraging technology where possible.
- Make informed decisions/ recommendations using data to support these decisions.
- Run ad hoc reports on benefits utilization and establish metrics. Ensure performance against metrics is tracked, measured, and shared.
- Manage the ongoing vendor management and administration of various benefit programs, including program analysis and recommendations
- Partner with the Benefits Manager to operationalize new global and regional programs
- Design and implement effective communication and education strategies regarding benefits programs
Minimum Qualifications
- 5+ years’ experience in benefits and/or HR operation in a fast paced organization
- Experience in implementation of different benefit programs across International (APAC, EMEA & LATAM)
- Must demonstrate strong analytical and problem solving skills
- Must have ability to effectively use data to drive recommendations
- Ability to interact with all levels of a professional organization
- A self starter with ability to work independently with minimum supervision and lead multiple projects simultaneously involving various groups / locations / vendors
- Strong project management skills including task initiation, prioritization, completion
- Excellent oral and written communication skills
- Experience in Medical & Health Insurance (including mental health) programs and operations processes.
- Familiar with Lean Methodologies
Preferred Qualifications
- Employee Benefits with knowledge on Operational Efficiency
Locations
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
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Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
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