Meta's Small and Medium Business group contributes to Meta's mission by connecting businesses around the world with their customers through Meta's full suite of advertising solutions. We succeed when we help our customers grow their business.
People joining our team will have an outstanding opportunity to build client and agency relationships. Account Managers will leverage customer insights to help clients build their business using Meta to drive success. The ideal candidate will be a proactive individual passionate for sales and marketing. The role of the account manager will be to establish, own and manage an expanding portfolio of direct customers, focusing on driving revenue via account planning, product adoption, education and customer satisfaction. Success in this position requires strong consultative sales skills, a focus on customer service, and the ability to thrive in a dynamic and data-driven, team-focused environment delivering against tight deadlines.
This position is based in Meta's EMEA Headquarters in Dublin.
Account Manager, French Market Responsibilities
- Manage a portfolio of clients, with a focus on driving revenue growth.
- Build and manage relationships with clients and develop a thorough understanding of their business objectives, goals and challenges by using data and insights to guide strategy and implementation of Meta solutions against client's marketing objectives.
- Drive product and best-practice adoption across the portfolio.
- Analyse data to identify trends to enhance our customer support processes and improve team efficiency.
- Build mutually beneficial relationships with advertisers to grow their spend.
- Identify growth opportunities and trends across the portfolio.
- Effectively manage priorities and time in order to meet deadlines and administrative tasks.
- Thrive in a dynamic, collaborative and innovative environment, as well as have a passion for Meta products.
Minimum Qualifications
- Bachelors or Masters degree or equivalent practical experience.
- Critical thinking, analytical skills with an entrepreneurial and proactive mind-set.
- Ability to effectively prioritise tasks and manage time, even under high-pressure situations.
- Ability to articulate complex data stories, in simple language to customers via day to day communications and regular presentation.
- Portfolio and Customer management experience.
- Strong team collaboration skills and adaptability.
- Ability to present key client issues in an effort to be the customer advocate within Meta.
- Fluency in French and English
Preferred Qualifications
- Previous experience/internship in sales, account management sales support, agency account management or consulting.
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About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity and Affirmative Action
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
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