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Australia, Field Sales and Merchandising Manager
Sydney, Australia
Join the fast growing Wearables industry! Reality Labs is looking for a Field Sales and Merchandising Manager for our 3rd party retail channel. Reporting to the Global Lead of Field Sales, this person will own the staffing strategy, deployment, and measurement of Field Sales, Training, and Merchandising Programs. Lead the translation of Meta priorities into compelling sales and demo programs at retail. Liaison between Meta and our outside agency partners to design and execute demo programs that reflect our brand mission. Manage all aspects of our staffing program including coverage models, operations, sales, reporting, and strategic direction. Leverage industry expertise and ongoing learnings to consult and inform internal partners on strategic execution, impact, and future innovation.
Australia, Field Sales and Merchandising Manager Responsibilities
- Grow sales revenue, market share, brand advocacy and purchase consideration for Meta products.
- Collaborate and build relationships with internal departments (sales, channel, category) to consult on retail field program execution. Lead internal meetings to share results, build strategy, define success, and innovate with new solutions.
- Manage performance of agency’s field sales team including holding account team and field management teams accountable to program results. For example: execution metrics, budget, and ROI targets.
- Partner with staffing agencies to consistently reevaluate and optimize field coverage models (quarterly). Manage balance of field time allocation across retailers, products, and channels.
- Facilitate weekly conference calls and daily communication with the agency team. Review all KPIs with agency on a weekly basis
- Take accountability for results, question gaps, and push for growth.
- Own Quarterly Business Reviews and agency evaluations. Support and motivate the agency field and account team to provide added value to the program and to achieve Meta goals
- Contribute to event execution strategy and measurement plans. Drive agency staffing plans, education, and reporting. Collaborate on all event recaps and posting efforts including learning and go-forward recommendations.
- Report key industry activity, competitive position, retailer news, and customer issues/inquiries to leadership as actionable insights
- Deliver analysis of staffing and merchandising sales impact in partnership with Data Science team.
- Manage budgets for agency spend. Lead the charge for new contracts, POs and engagement with Finance. Proactively review spend reports to identify gaps and propose solutions.
Minimum Qualifications
- 10+ years of retail management, field management, or territory management, experience in a field sales/retail environment
- 7+ years of experience leading a retail staffing agency program including: account management, field management, or other leadership roles
- 5+ years of experience managing retail staffing measurements, field team reporting, data tools, analytics and tactic
- 5+ years of experience in project management leading large and small scale initiatives at retail. Streamlining, troubleshooting, and building new processes
- Relevant experience managing relationships and consulting with cross-functional stakeholders including Sales and Channel teams.
- Clear understanding of the Australian retail landscape with expertise in 3rd party retail.
- Existing knowledge about emerging technologies (AR / VR / Other), GTM strategy, and retail execution.
- High level of accuracy and attention to detail. Experience detecting inconsistencies and proactively building solutions.
- Strong physical and digital communication skills. Ability to package and present internal strategies, results, and recommendations.
Preferred Qualifications
- Direct experience at a consumer electronics manufacturer responsible for staffing or Brand Ambassador programs.
- Proficiency in dashboard reporting tools including Power BI and Tableau.
- Knowledge of local Consumer Electronic retail chains and penetration strategies.
- Experience in the VR / AR / Gaming / Wearables / AI industry.
- Passionate about new technologies and GTM strategy and execution.
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About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
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