Client Solutions Manager, Professional and Financial Services
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Tokyo, Japan
Meta is looking for a Client Solutions Manager (CSM) to work as an integral member of our Global Sales team, consulting with some of the most exciting consumer brands and companies. With proven understanding of brand marketing, online and traditional media, this role will work in partnership with the Client Partner to develop Meta solutions, industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities, and use data/analytics to build a consultative solution for our customers. At the heart of this role, one will work on all facets of Meta offerings, Ad and Pages Strategy, Campaign Management, Creative and Measurement consultation. CSM is a strategic and enthusiastic solution-driver who puts Meta customers at the core of everything they do.
You should have a deep passion for and understanding of Meta, our advertising tools, and our advertising philosophy. Success in this position requires strong consultative sales and analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.
Client Solutions Manager, Professional and Financial Services Responsibilities
- In partnership with Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
- Analyze data and insights to guide strategy and implementation of Meta solutions
- Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
- Work and collaborate with diverse group of internal cross functional teams
- Media & Measurement Strategy and Implementation
- Guide media and creative strategy, planning, and implementation of campaigns to deliver against KPIs
- Outline and oversee measurement strategy, tracking, and results delivery
- Identify optimization opportunities for improving performance
- Project Management and Internal Operations - Project manage complex work streams
- Oversee internal account operations (e.g. troubleshooting issues, account set up, etc.)
Minimum Qualifications
- 3+ years’ experience working directly with marketing, media, finance, consulting, and/or companies in commerce/retail industry, with track record of problem solving and thought leadership
- Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM)
- Effective and creative problem solving and decision making skills
- Experience delivering on quota and obtaining positive reviews
- Experience managing complex work streams while maintaining strict attention to details
- Experience communication and working effectively with cross functional teams and ability to influence key stakeholders
- Experience analyzing datasets and delivering actionable insights
- Experience learning new and complex systems quickly
- Fluency in Japanese, and business level English required
- Able to travel as needed
Preferred Qualifications
- BA/BS degree preferred
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About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity and Affirmative Action
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
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