Technical Program Manager
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Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.
Technical Program Manager Responsibilities
- Execute and implement numerous technical initiatives with various stakeholders including Engineering, Process, and Vendor.
- Provide hands-on program management during analysis, design, development, testing, implementation, and post implementation phases.
- Develop and manage end-to-end project plans and ensure on-time delivery.
- Drive technical design discussions to develop solutions for a Cloud-based data platform.
- Use problem-solving skills to resolve large and complex business problems.
- Analyze complex support flows and provide recommendations for process, policy and product improvements.
- Track and analyze key operational data metrics to understand the support ecosystem and help determine where to focus optimization efforts.
- Work with cross-functional partners and vendors to improve the community support experience on our existing suite of products.
- Collaborate with regional teams to develop scalable solutions to support Meta's global outsourcing base.
- Develop project schedules based on product requirements, technical challenges, and business needs.
- Influence roadmaps and long-term strategy of the cross functional teams.
- Work with teams to set milestones, communicate project statuses, and identify potential setbacks.
- Manage cross-functional programs covering a range of products across all lines of the business.
- Drive internal process improvements across multiple teams and functions.
- Telecommuting from anywhere in the United States is permitted.
Minimum Qualifications
- Requires a Master's degree or foreign equivalent in Computer Science, Computer Engineering, Information Systems, or related field and 24 months in job offered or in a computer-related occupation.
- Requires 24 months of experience in the following:
- 1. Technology program management focused on software experience in working on development infrastructure and tools
- 2. Software development processes and best practices
- 3. Project and issue tracking systems
- 4. Delivering tech programs or products from inception to delivery
- 5. User access profiling, requirements gathering, and defining engineering scope
- 6. Operating autonomously across multiple teams, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner
- 7. Fostering seamless cross-functional working relationships in medium to large organizations. Includes working with and communicating with multiple partner teams and cross-functional partners, and
- 8. Cloud (eg. AWS, Google Cloud)and data analytics technologies
For those who live in or expect to work from California if hired for this position, please click here for additional information.
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About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
$149,732/year to $165,440/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Equal Employment Opportunity and Affirmative Action
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
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