Client Solutions Manager, Retail (Omnichannel) - 12 months contract
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Hamburg, Germany
We are seeking a strategic and analytical Client Solutions Manager to join our DACH Retail vertical team, focusing on omnichannel retail clients.
As a CSM, you will build and manage key relationships, serve as a consultative product expert, and lead media planning, strategy, and measurement for top clients in the DACH omnichannel portfolio.
With a passion for marketing, you will drive growth and innovation across the full marketing funnel.
This position is a 12 months contract.
Client Solutions Manager, Retail (Omnichannel) - 12 months contract Responsibilities
- Meta full funnel marketing solutions expert: serve as external product consultant educating clients and agencies on product solutions and driving product adoption
- Identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
- Advise clients on media and creative strategy, planning, measurement and optimization of campaigns to deliver against key performance indicators
- Use data and insights to guide strategy and implementation of Meta solutions against client's marketing objectives
- Work and collaborate with a diverse group of internal cross-functional teams, managing complex workstreams
- Drive product innovation with internal teams & partners based upon market trend and emerging needs of clients
- Manage internal account operations (delivery, troubleshooting, optimization opportunities)
Minimum Qualifications
- Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends (full funnel)
- Effective and creative problem solving and decision making skills, curiosity to learn in an ambiguous environment
- Ability to communicate, collaborate and work effectively in a team
- Experience working effectively in complex work streams with cross-functional teams and all levels of management
- Business level English & German required
Preferred Qualifications
- Full funnel & Retail background
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