Client Solutions Manager - UK Ecommerce
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London, UK
The Client Solutions Manager for Meta's Ecommerce team in the UK is a strategic and analytical solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to build and manage key relationships, serve as a consultative product expert, and lead media planning, strategy and measurement to some of our highly performance-driven top clients in the Ecommerce portfolio. With a passion for marketing, this role is responsible for building executional and functional partnerships, using data sets and analytics to detect performance patterns and to translate them into comprehensive solutions and strategies that deliver on our client’s business objectives, whilst driving growth in innovative ways.
Client Solutions Manager - UK Ecommerce Responsibilities
- Develop and execute strategic plans, in partnership with Client Partner, to drive transformational client growth. Includes nuanced understanding of client's business, operations and organization as well as Meta's advertising tech stack and future product roadmap.
- Lead external client education and consultations for existing best practices and future product solutions. Proactively stay on the cutting edge of innovation through internal cross-functional team relationships with product, measurement, creative, engineering, and beyond.
- Craft data-driven narratives and recommendations to drive incremental revenue using custom analyses, effective communication, and persuasive presentation skills.
- Oversee account operations, troubleshooting, and escalations ensuring prompt and effective resolution.
- Prioritizing client and team face-time, with ability to travel for external and internal meetings and events as needed
- Identify optimisation opportunities for improving Facebook campaigns performance
- Project manage internal operations and complex work streams
Minimum Qualifications
- Proven track record in performance marketing
- Expertise in analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights.
- Proven track record in storytelling through data visualization, developing data-driven hypotheses and driving learning plans to build compelling business cases and influence key decisions
Preferred Qualifications
- Experience across Meta’s full suite of advertising solutions
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About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity and Affirmative Action
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
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