Solution Lead - Order Management

Solution Lead - Order Management
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Sunnyvale, CA
The Business Enablement team within META Reality Labs is looking for a solution lead with demonstrated functional and operational understanding and expertise in consumer electronics or eyewear order management and logistics. With your demonstrated experience, you have shown business and technical systems expertise as it pertains to order management, electronics manufacturing, logistics and fulfillment, trade compliance, and customer service and support.Further, you have proven communications skills and an aptitude for close collaboration with business leadership, product engineering and applications engineering teams. You may be required to travel short-term, both domestically and internationally.
Solution Lead - Order Management Responsibilities
  • Interface with planning, inventory management, logistics and supply chain management teams to define comprehensive process and system strategies that provide flexibility and are scalable as well as sustainable
  • Contribute to supply chain network strategies by providing comprehensive capability development analyzes and solution development roadmaps to implement goals defined by the strategies
  • Define functional requirements and develop detailed solution designs to meet operational outcomes that conform to customer and business requirements
  • Define solutions that allow for efficient supply chain execution
  • Support business partners in drafting business cases for new initiatives
  • Facilitate workshops with cross functional teams to gather detailed requirements
  • Develop strategies and solutions for on-boarding trading partners with respect to systems integration, inventory management and data collection
  • Set goals for the accuracy and completeness of supply chain reporting
  • Drive operational and system improvements to address supply chain issues
  • Develop sustainable solutions to integrate with different supply chain partners globally for transparent product supply chain visibility
  • Design and Develop solutions that support data analytics best practices for data visualizations and root cause investigation.
  • Document and maintain detailed architectural, business workflow and system process maps
  • Identify opportunities for process and system optimization near and mid-term and contribute to long range strategic planning
  • Collaborate with training organizations to develop reference documentation and educational materials for partners and internal resources
Minimum Qualifications
  • Bachelor's degree in a directly related field, or equivalent practical experience.
  • 7+ years experience in supply chain operations.
  • Experience using Oracle Fusion, SAP or other ERP platforms for order fulfillment and inventory management
  • Experience in ERP/supply chain systems or business applications implementations
  • Experience with Forecast to Plan, Order to Cash, Procure to Pay and Issue to Resolution processes
  • Effective communication, critical thinking, problem-solving, planning, prioritization, project management, teamwork and organization skills
  • Experience working in high-volume consumer electronics or eye wear industry.
  • Experience bringing new products to market.
  • Experience working with Trading Partners that manage consigned inventory.
  • Experience building internal and external customer relationships.
  • Experience with agile and scrum work management techniques.
Preferred Qualifications
  • Experience in the eyewear industry and familiarity with FDA and HIPAA compliance requirements.
  • Bachelor or Master of Science Degree in Industrial Engineering, Systems Engineering or similar related disciplines.
  • Six Sigma and/or DMAIC trained.
  • Experience with any of the following: Oracle, SAP, Teamcenter, Windchill, Agile, I2.
  • Experience with Design to Manufacturing best practices.
  • Experience with machine learning, AI and machine predictability solutions.
  • Project Management certification or Management degree
  • APICS Certification in CPIM or CSCP
For those who live in or expect to work from California if hired for this position, please click here for additional information.
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About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

$122,000/year to $177,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.


Equal Employment Opportunity and Affirmative Action
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.