Client Solution Manager, Technology, Entertainment, and SaaS
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Sydney, Australia
The Client Solutions Manager (CSM) for Meta’s Global Business Group is a strategic and enthusiastic solution-driver who puts the needs of our customers first. Based in Sydney, the CSM will work with major brands to build strategic partnerships, drive growth, develop ROI-positive marketing strategies, and improve performance.
The successful applicant will inherit an existing portfolio of accounts, and will be tasked with nurturing relationships with our top advertising partners and their agencies, becoming an expert in their industry and their businesses, and leveraging Meta's full range of solutions to help them achieve their business objectives.
Client Solution Manager, Technology, Entertainment, and SaaS Responsibilities
- Work directly with key clients as a Meta technical advertising expert
- Be a pillar of knowledge within the team on Meta advertising products and methodologies
- Strategize, plan, and implement all elements of clients' advertising campaigns, with a focus on both short-term performance and long-term growth
- Educate clients on Meta's advertising processes, tools, products, and best practices
- Consistently monitor advertising campaign performance and identify opportunities to optimize and improve return on investment
- Clearly, succinctly communicate solutions for marketing goals in the form of recommendations around our advertising products
- Work with local, regional, and global cross functional teams to share, establish, and improve best practices
- Use research and insights that will: 1. Help Meta further develop and evolve our advertising platform and guidelines 2. Help clients and other team members find new, better methods for planning, managing and implementing Facebook ad campaigns
Minimum Qualifications
- 5+ years experience in digital advertising/growth and/or data analysis role
- Experience taking ownership and working independently, as well as contributing as part of a team
- Experience turning data into actionable insights that inform strategies
- Effective and creative problem-solving and decision-making skills
- Experience leading multiple cross-functional projects with a high attention to detail
- Communication, presentation, negotiation, and influencing skills
Preferred Qualifications
- Degree in Business, Marketing, Finance, or related field
- Knowledge of digital media platforms, advertising success metrics, and industry trendsnspiring action through data driven insights
- Experience with Meta’s full suite of advertising solutions
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About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity and Affirmative Action
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
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